Whitesboro H2O Usage

News Release Date
01-13-2026
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The City of Whitesboro is upgrading to Advanced Metering Infrastructure (AMI) for water service—bringing smarter technology to better serve our community. These new water meters provide more accurate readings, help us detect leaks sooner, and reduce the need for manual meter reads. For customers, this means clearer bills, fewer surprises, and better insight into your water use. It’s a simple upgrade that improves reliability, efficiency, and service for Whitesboro—today and into the future.

As part of our ongoing efforts to improve services to our customers, we are offering you direct and secure access to your water usage data via the Get My Meter Info portal.

The Get My Meter Info portal and smartphone apps allow you to review and analyze your water usage patterns. With these tools, you are now able to view your usage activity and gain greater understanding and control of the amount of water you use. You are also able to establish alerts, including identifying continuous usage and abnormal increases in your water usage.


Follow these easy steps to join:
  • Enter your email, account number, and password
  • Set up your notification preferences
You must first register through a web browser, before you will be able to access your account through the mobile app.

For more detailed instructions, please select the file below labeled Customer Portal.